Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy explains how PlayerAI (“we”, “our”, or “us”) collects, uses, and protects information when you use our CMS and Player applications.

1. Information We Collect

• Account Information (name, email, organization details)
• Device Information (device ID, OS version, app version, screen orientation)
• Content & Media Data (files you upload to manage playlists)
• Usage Data (logs, crash reports, analytics to improve performance)

2. How We Use Information

• Provide and improve PlayerAI services
• Enable screen pairing, playlist scheduling, and monitoring
• Send updates, service notifications, and security alerts
• Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information. Data may be shared only with:

• Service providers assisting in operations (hosting, analytics, support)
• Authorities, if required by law or to protect our legal rights

4. Data Retention

We retain personal information for as long as necessary to deliver services or comply with legal obligations. You may request deletion at any time.

5. Security

We use encryption, secure hosting, and access controls to protect data. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your Rights

• Access, correct, or delete your information
• Request data export
• Withdraw consent for certain data processing

To exercise rights, contact us at privacy@theplayerai.com.

7. Children’s Privacy

PlayerAI does not knowingly collect information from children under 13. If you believe we have, contact us to remove the data.

8. International Transfers

Your data may be transferred and processed outside your country. We take steps to ensure adequate protection in compliance with applicable laws.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have questions, contact us at:

Email: support@theplayerai.com
Privacy Requests: privacy@theplayerai.com